The organization of information websites is a major
factor information determining success. Organization systems are
composed of organization schemes and organization structure.
An organization schemes defines the shared
characteristics of content items and influence the logical grouping of
those items. An organization structure defines the types of
relationships between content items and groups.
Organization schemes
Various organization schemes are being used These schemes can be divided into two categories:1).Exact organization schemes
2).Ambiguous organization schemes
Exact organization schemes
These schemes divide the information into
well-defined and mutually exclusive sections. Users can search the
information only if he knows what he is looking for and he knows the
label so that he can identify the group/section in which the item is.
This is known as well-defined and mutually exclusive known item
searching. No ambiguity is involved.
Advantages:
1).Exact organization schemes are easy to design
and maintain because there is little intellectual work involved in
assigning items to categories.
Disadvantages:1).Exact organization schemes require the user to know the specific name of the resource they are looking for.
Examples
Alphabetical organization scheme
In this scheme all the information items are
arranged alphabetically and they are grouped accordingly i.e. items
starting with letter ‘A’ come information one group and so on. The
implementation of this scheme can be observed information encyclopedias,
Dictionaries, phone books, bookstores, departmental store directories.
On the web you can observe this scheme information the Address book of
your mailbox.
Chronological Organization Schemes
Certain types of information lend themselves to
'chronological organization. E.g. an archive of press releases might be
organized by the date of release. History books, magazine archive,
diaries and television guides tend to be organized chronologically. As
long as there is agreement on when a particular event occurred,
chronological schemes are easy to design and use.
Geographical Organization Schemes
Place is often an important characteristics of
information. Political, social and economic issues are frequently
location dependent. We care about the news and weather that affects us
information our location. Example, in a website of MNC the list products
available is different in different countries according to economy,
population of that country. So such a website manages such location
dependent information using Geographical Organization Schemes.
Ambiguous Organization Schemes
Ambiguous Organization Schemes divide information
into categories that defy exact definition. They are mired in the
ambiguity of language and organization.
Advantages
Ambiguous Organization Schemes are more important
useful than exact organization schemes because the information atoms
are grouped on the basis of there meaning not just because they start
from a particulars alphabet. This grouping of related items supports
associative learning process that may enable the user to make new
connections and reach better conclusions.
DisadvantagesAmbiguous Organization Schemes are difficult to
- Design
- Maintain
- Use
Topical Organization scheme
Organizing information by topic or subject is one
of the most useful and challenging approaches. In this scheme all the
information atoms related to one topic is grouped information a single
category E.g. Phone book yellow pages are organized topically. So that
is the place to look when you need plumber. Research oriented websites
rely heavily on topical organization schemes. In designing a topical
Organization Scheme, it is important to define the breadth of coverage.
Some schemes such as encyclopedia cover the entire breadth of human
knowledge while others such as a corporate website are limited
information breadth covering only those topics directly related to the
company's products and services. E.g.Yahoo.com categorizes information
as Ads & Entertainment, Hobbies and Games, Industry and Business
etc. whereas Microsoft.com categorizes as about, Product Support,
Careers, and Contacts etc.
Task-oriented Organization Scheme
Task oriented schemes organize content and
application into a collection of processes, functions/ tasks. These
schemes are appropriate when it is possible to anticipate a limited
number of high priority tasks that users will want to perform. E.g. Ms
Word uses this scheme as collections of individual actions are organized
under task oriented menus such as Edit, Insert and Format. On the web
task oriented organization schemes are most common information the
context of e-Commerce websites where customer interaction takes center
stage.
Audience-specific Organization Scheme
In case where there are two or more clearly
definable audiences for a website organization intranet an audience
specific organization scheme may make sense. This type of scheme works
best, when the site is frequently used by repeated visitors who can
bookmark their particular section of the site. It also works well if
there is value is customizing the content for each audience. Ancient:
oriented schemes break a site Inc: smaller audience specific mini-sites,
thereby allowing for clutter free pages that 'present only the options
of internet to that particular audience. E.g. anycollege.com contains
different links for students, faculty and management. Audience specific
schemes can be open or closed. An open scheme allows members of one
audience to access the content intended for other audiences. A closed
scheme prevents members from moving between audience specific sections.
Hybrid Organization Scheme
The power of a pure organization scheme derives
from its ability to suggest a simple mental model that users can quickly
understand. However when you start blending elements of multiple
schemes. Confusion often follows and solutions are rarefy scalable. The
hybrid scheme can include elements of audience specific, topical task-
oriented and alphabetical organization schemes. Because they are all
mixed together we can't form a mental model. But as it is often
difficult to agree upon any one scheme hybrid schemes are fairly common.
Organization structures
Organization Structure plays an intangible yet
very important role in the design websites. The structure of information
defines the primary ways in which users can navigate. Major
organization structures that apply to web site and internet
architectures include
- The Hierarchy
- The database-oriented Model
- Hypertext
The Hierarchy/taxonomy: A Top-Down Approach
In this model we give the groups a hierarchical structure having parent child relationship between them such that they get divided into mutually exclusive groups.
Examples
- Family trees are hierarchical.
- Organization charts are usually hierarchical.
- We divide books into chapters into sections into paragraphs into sentences into words into letters.
1).The mutually exclusive subdivisions and parent child relationships of hierarchies are simple and familiar.
2).Because of this pervasiveness of hierarchy, users can easily and quickly understand web sites that use hierarchical organization models. They are able to develop a mental model of the site's structure and their location within that structure. This provides content that helps users feel comfortable.
3).The top-down approach allows you to quickly get a handle on the scope of the website without going through an extensive content inventory process. You can begin identifying the major content areas and exploring possible organization schemes that will provide access to that content. Because hierarchies provide a simple and familiar way to organize information they are usually a good place to start the information architecture process.
Designing the modal2).Because of this pervasiveness of hierarchy, users can easily and quickly understand web sites that use hierarchical organization models. They are able to develop a mental model of the site's structure and their location within that structure. This provides content that helps users feel comfortable.
3).The top-down approach allows you to quickly get a handle on the scope of the website without going through an extensive content inventory process. You can begin identifying the major content areas and exploring possible organization schemes that will provide access to that content. Because hierarchies provide a simple and familiar way to organize information they are usually a good place to start the information architecture process.
While designing the hierarchical model we should take care of the following points.
Balance between exclusivity and exclusivityThe hierarchical categories should be mutually exclusive. Within a single organization scheme there is a need to balance the between exclusivity and exclusivity. Hierarchical model that allows listing is known as polyhierarchical modal. But if too many items are cross listed then hierarchy loses its value.
Balance between breadth and depth
It is important to consider the balance between breadth and depth of the hierarchy. Breadth refers to the number of options at each level in the hierarchy and depth refers to the number of levels at each level in the hierarchy. If a hierarchy is too narrow and deep then users have to click through an inordinate number of levels to find what they are looking for. In the (relatively) broad and shallow hierarchy users must choose from a large number (say ten) of categories and may get unpleasantly surprised by the lack of content once they select an option.
The Database Model: A Bottom-up Approach
Metadata is the primary key that links
information architecture to the design of database schema. Metadata
allows us to apply the structure and power of e relational databases to
the heterogeneous, unstructured environments of web sites and intranets.
By tagging documents ally other information objects with controlled
vocabulary metadata, we enable powerful searching and browsing. This is a
bottom up solution that works well information large distributed
environments.
It's not necessary for information architects to
become experts in SQL, XML schema definitions, the creation of ER
Diagrams and the design of relational databases, though these are all
extremely valuable skills. Instead, Information Architects need to
understand how metadata, controlled vocabularies, and database
structures can be used to enable:
- Automatic generation of alphabetical indexes.
- Dynamic presentation of associative "see also" links.
- Field searching
- Advanced filtering and sorting of search results.
The database model is particularly useful when
applied within relatively homogeneous sub sites such as product catalogs
and staff directories.
Hypertext Model
Hypertext is relatively recent and highly
nonlinear way of structuring information. Hypertext system involves two
primary types of components: the items organization chunks of
information that will be linked and the links between these chunks.
These components can form hypermedia systems that connect text, data,
Image, video and audio chunk's. Hyper-text chunks can be connected
hierarchically, non-hierarchically or both. In hypertext systems,
content chunks are connected via links in a loose web of relationships.
Advantages
1).This model provides great flexibility.
2).This model allows for useful and creative relationships between items and areas in the hierarchy. If usually makes sense to the first design the information hierarchy and then identify ways information which hypertext can complement the hierarchy.
Disadvantages2).This model allows for useful and creative relationships between items and areas in the hierarchy. If usually makes sense to the first design the information hierarchy and then identify ways information which hypertext can complement the hierarchy.
1).This model introduces substantial potential
for complexity and confusion because hyper text links reflect highly
personal associations.
2).As users navigate through highly hyper textual websites it is easy for them to get lost.
3).Hyper textual links are often personal information nature. The relationship that one person sees between content items may not be apparent to others.
2).As users navigate through highly hyper textual websites it is easy for them to get lost.
3).Hyper textual links are often personal information nature. The relationship that one person sees between content items may not be apparent to others.
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